Any question answered...

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  • From the website: http://dshub.tradingstandards.gov.uk/explained

    Refunding the costs of return depend on what a customer has been told and agreed to at the time of sale. The customer can be made to bear these costs if this is included in your contract terms and forms part of the information required to be given to customers

    I'm intrigued as to what you're both saying. The bold bits in your posts don't match my interpretation of the text I've included above.

    Sorry, mine was poorly written (AKA wrong).

    For a DSR return (that is, one for any reason but within the cooling off period), the default position is that the seller must collect or pay for return postage. However if agreed at time of sale (i.e. usually via T&Cs) they can oblige the buyer to pay - NOT at a later stage.

    The DSRs supposedly also say that if a return is due to faulty item the seller should bear all costs regardless of what it says in the contract - this is because technically they've failed to provide appropriate goods and are as such in breach of that contract themselves. But I've personally found businesses ignore this bit.

  • how do i change the title of a thread that i started please?

  • Ask nicely in the Moderators thread.

  • For a DSR return (that is, one for any reason but within the cooling off period), the default position is that the seller must collect or pay for return postage. However if agreed at time of sale (i.e. usually via T&Cs) they can oblige the buyer to pay - NOT at a later stage.

    Just so. Paragraph 14(5) of the Consumer Protection (Distance Selling) Regulations 2000, as amended -

    'Subject to paragraphs (6) and (7), the supplier may make a charge, not exceeding the direct costs of recovering any goods supplied under the contract, where a term of the contract provides that the consumer must return any goods supplied if he cancels the contract under regulation 10 but the consumer does not comply with this provision or returns the goods at the expense of the supplier.'

    The contract can therefore provide for the goods to be returned by the buyer at their expense. It's also dealt with by paragraph 17 of the Regulations, and paragraph 17(8) in particular.

  • What BB do I need to get a 44mm chainline with Dura ace 7600 cranks?

  • Transmission database?

  • For a DSR return...

    Just so....

    Thanks both -- that's what I interpreted too.

  • While on the subject of brakes, my front (bog standard caliper. Shimano exage I think) is "loose" on its spindle so that when you actuate it the whole thing moves forward slightly, giving a clunk and mimicking a loose headset when rocking the forks back and forth.

    If you tighten it up though, the moving parts are too closely opposed to actually close and open. What bit do I need to grease? Or fettle? Or?

  • 'Subject to paragraphs (6) and (7), the supplier may make a charge, not exceeding the direct costs of recovering any goods supplied under the contract, where a term of the contract provides that the consumer must return any goods supplied if he cancels the contract under regulation 10 but the consumer does not comply with this provision or returns the goods at the expense of the supplier.'

    So, they can charge you what it costs them to commission a hideously expensive courier, but they can't make a profit on this activity?

  • When does hearing shouting and arguing including "get your f#%*ing hands off me" and "don't f#%*ing touch me" in a female voice from next door become something I phone the police about? Should I already have?

  • As soon as you suspect a crime may be in progress, or are worried for the safety of another person.

    FTR, it makes no difference if the voice sounds female...

  • As soon as you suspect a crime may be in progress, or are worried for the safety of another person.

    FTR, it makes no difference if the voice sounds female...

    True.

    I haven't heard any violence (yet?) but that's not to say it isn't happening.

  • which shops stock a good selection of cyclocross tyres (clinchers) in London?

  • Condor usually has a decent selection (Continental, Challenge and Vittoria). I would've thought Mosquito might be worth a look too.

  • What is the lightest track chainset and bb combo (as in with original chainrings)?

  • Probably my CQP titanium ones :-)

  • Too late for a bottle of wine?

  • Mine's just been opened.

  • Well, yeah. But you're in Canadia

  • Probably my CQP titanium ones :-)

    Where can i see these?

    Too late for a bottle of wine?

    Definitely not.

  • ^^ True that, but imo there's no bad time for a bottle of vino, though I prefer vittles to be available too.

  • Chain slipped off again, locked up and lead me to find some issues.

    In my petrol station investigation I removed the rear wheel (from spesh langster) and found it no longer spins by hand but binds this led me to check the chainline which was now out??? I swapped the cog and locknut over (fixed/fixed) removed a couple of links and all seems well with the chainline but the bind is still there - Have I overtightened the nuts and fucked the axle somehow? The serrated edges on my 6 month (maybe) old track nuts have worn off? related?

    The chain kept coming off no matter what and partly this is due to the tight spot issue I can never resolve and the other must be related to the above?

  • Where can i see these?

    On my Lo-Pro. IIRC, they are about 625g complete for 175mm cranks with 49T ring.

  • Meeting a friend for a catch-up mid week in Tottenham court road. Please recommend me a quietish pub that doesn't charge a fortune for beer and won't be too busy.

  • Cut down to Charlotte st and there is the Firzroy Tavern (Samuel Smiths, so cheap)

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Any question answered...

Posted by Avatar for carson @carson

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