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• #152
With that much money BDW could buy a pair - oh, I see, she has
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• #153
nearer the truth Teenslain…
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• #154
Clive?
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• #155
good doogs, biggie.
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• #156
trying out the new grumpettos team kit speedsuit
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• #157
With that much money BDW could buy a pair - oh, I see, she has
Must spread more...
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• #158
nearer the truth Teenslain…
Why did you invite Richie round?
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• #159
that's not nice.
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• #160
Reported for foul and abusive language
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• #161
Ha! What larks :D
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• #162
Reported for foul and abusive language
Huh?
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• #163
The spider is my spirit animal, put me down for a large, Wayno...
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• #164
Huh?
Smug wanker
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• #165
Reported for foul and abusive language ^
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• #166
Glad it all got resolved so quickly Wayne.
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• #167
Smug wanker
don't be like that, tugsy.
you around this weekend?
i need to speak to you about stuff.
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• #168
I'm partying over your way on Saturday, want to come along?
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• #169
Clive?
Neg repped and awaiting a twatting.
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• #170
I'm partying over your way on Saturday, want to come along?
ok.
i will bell you tomorrow during the day about vince's bidniss.
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• #171
Do that, and keep the eve clear
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• #172
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• #173
Who let him in a kitchen?
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• #174
Good result, Wayne.
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• #175
well…
after all the bluster of here's 40 notes, we didn't do anything wrong so piss off it seems that a certain bus company doesn't have in place the correct Data Protection measures according to their governing body - it took a bit of pursuing [but not too much considering] and a bit of holding me nerve but they gave me a rather nice settlement, no reciepts, no solicitors, no questions and an assurance of driver re-training
If you are in the same situ these are the things that you should do as soon as
- Get witness statements at the scene
- File police report
- Take photos as soon as
- Take bus rego and route number
- report within 24 hours to their Accident Intervention officer
Things that are good to arm yourself with [keep them on the back burner and let them make the mistakes that give you leverage later]
- the driver HAS to file an incident report immediately upon returning to the depot [mine left it for 16 hours before reporting]
- Immediately ask for CCTV footage to be stored - at no point give them explicit authority to view this footage
- When they email you to let you know that they've looked at the footage and you're to blame that's where you start having fun [do all of this by email not phone] -
A. who viewed it and are they the stated authorised personnel to do so
B. Was this done in a specified and dedicated location according to Data Protection Act rulings C. If they viewed the footage to check the actions of the driver and you're recognisable features haven't been blurred out then they're on very shaky ground
D. Ask for a copy of the footage - they'll spout guff about DP Act, it''l be bollocks, you have a right to that footage, if they give you gumpf about not having the resources to blur out other 3rd parties on the CCTV then tough shit - there's a section on the code of practises that stipulates that it is not their choice and if they don't have the facilities in-house then thay have to out-source it
E. If they reply to you with 'we are unable to…' in every instance request by return email what section of the Data Protection Act they are citingMy experience has been that they will try and bully you but try and play it cool and be polite and they soon trip themselves up
Top advice, Wayne--this would be useful to add to the 'What to do if you have a crash' thread.
- Get witness statements at the scene
Meanwhile, back at BDW's gaff...
Nice one, dude... :D