Twatted by a bus…

Wayne, despite my original 'peace man' post they now are most certainly being cocks of the highest order. Their choice to be dishonest/slimy and indeed it leads to the conclusion - screw them. Royally.

This has been resolved :^]

big thanks to the power of the forum and all the advice. the LCEF will be getting a cheeky donation from the 'resolution' as a thank you for all the PM's offering advice and avenues to take.

I'll put up a little precis of how it panned out and the things that tipped it in my favour so if it happens to anyone else there'll be a bit of a reference.

goes off to look at shiny bike things…

Nice one Wayne, glad it all got sorted.

Good to hear Wayne.

good stuff wayne

Sweet. Congrats on the resolution

Splendid. Did you end up sending Max round to 'have a word' with them? I thought you would.

Good news big lad.

Nice one Daddy-O

[strike]@Wayne: just don't kiss em before you fuc...Oh its sorted. [/strike] Bloody great news!

Nice one BDW.

Splendid. Did you end up sending Max round to 'have a word' with them? I thought you would.

Rep'd!

and good shizzle Waynos Maximus, glad you got it sorted, may the spending commence!

Tell us the story Wayne! What happened? I'm sitting comfortably :)

The story Wayne! the story!

^ seconded

The story Wayne! the story!

You mean you weren't there to "capture" it?

Reaaranges biscuits on plate, again. Looks at watch.

well…

after all the bluster of here's 40 notes, we didn't do anything wrong so piss off it seems that a certain bus company doesn't have in place the correct Data Protection measures according to their governing body - it took a bit of pursuing [but not too much considering] and a bit of holding me nerve but they gave me a rather nice settlement, no reciepts, no solicitors, no questions and an assurance of driver re-training

If you are in the same situ these are the things that you should do as soon as

1. Get witness statements at the scene
   
2. File police report
   
3. Take photos as soon as
   
4. Take bus rego and route number
   
5. report within 24 hours to their Accident Intervention officer
   
   

Things that are good to arm yourself with [keep them on the back burner and let them make the mistakes that give you leverage later]

1. the driver HAS to file an incident report immediately upon returning to the depot [mine left it for 16 hours before reporting]
   
2. Immediately ask for CCTV footage to be stored - at no point give them explicit authority to view this footage
   
3. When they email you to let you know that they've looked at the footage and you're to blame that's where you start having fun [do all of this by email not phone] -
   
   

A. who viewed it and are they the stated authorised personnel to do so
B. Was this done in a specified and dedicated location according to Data Protection Act rulings C. If they viewed the footage to check the actions of the driver and you're recognisable features haven't been blurred out then they're on very shaky ground
D. Ask for a copy of the footage - they'll spout guff about DP Act, it''l be bollocks, you have a right to that footage, if they give you gumpf about not having the resources to blur out other 3rd parties on the CCTV then tough shit - there's a section on the code of practises that stipulates that it is not their choice and if they don't have the facilities in-house then thay have to out-source it
E. If they reply to you with 'we are unable to…' in every instance request by return email what section of the Data Protection Act they are citing

My experience has been that they will try and bully you but try and play it cool and be polite and they soon trip themselves up

eats biscuits happily, crumbs spill playfully on to my plate and i finish off with a cup of earl grey. great stuff

well…

after all the bluster of here's 40 notes, we didn't do anything wrong so piss off it seems that a certain bus company doesn't have in place the correct Data Protection measures according to their governing body - it took a bit of pursuing [but not too much considering] and a bit of holding me nerve but they gave me a rather nice settlement, no reciepts, no solicitors, no questions and an assurance of driver re-training

If you are in the same situ these are the things that you should do as soon as

1. Get witness statements at the scene
   
2. File police report
   
3. Take photos as soon as
   
4. Take bus rego and route number
   
5. report within 24 hours to their Accident Intervention officer
   
   

Things that are good to arm yourself with [keep them on the back burner and let them make the mistakes that give you leverage later]

1. the driver HAS to file an incident report immediately upon returning to the depot [mine left it for 16 hours before reporting]
   
2. Immediately ask for CCTV footage to be stored - at no point give them explicit authority to view this footage
   
3. When they email you to let you know that they've looked at the footage and you're to blame that's where you start having fun [do all of this by email not phone] -
   
   

A. who viewed it and are they the stated authorised personnel to do so
B. Was this done in a specified and dedicated location according to Data Protection Act rulings C. If they viewed the footage to check the actions of the driver and you're recognisable features haven't been blurred out then they're on very shaky ground
D. Ask for a copy of the footage - they'll spout guff about DP Act, it''l be bollocks, you have a right to that footage, if they give you gumpf about not having the resources to blur out other 3rd parties on the CCTV then tough shit - there's a section on the code of practises that stipulates that it is not their choice and if they don't have the facilities in-house then thay have to out-source it
E. If they reply to you with 'we are unable to…' in every instance request by return email what section of the Data Protection Act they are citing

My experience has been that they will try and bully you but try and play it cool and be polite and they soon trip themselves up

ps good work

Nice one Wayno

Figures or it didn't happen!

Well done BDW, chuffed for you.

Shame you had to deal with this but well done for getting something out of it!
BDW 1 - 0 The Man

Brilliant news Wayne. No need to bring your own flask to Ghent this year ;o)

Result! Good effort, let's hope no more silly cyclists hurl themselves lemming like at this driver's bus...

She sounds a right devious cow.