Annoying customers

I once worked in 'Record and Tape exchange' in Notting Hill. We eventually were rude to everyone, because so many people came in expecting to get good money for their Gary Numan record collections in all their resplendent and varying coloured vinyl.

I was sitting in the shop one day, and this american tourist poked his head in the shop and asked if the records were for sale? How we laughed!

Ever watched Hi fidelity or read the book.

Yep, I lived it for a few years (apart from the supporting Arsenal bit) and we were not a good bunch to buy or sell records from.

As a car mechanic - customer's car fails MOT as the brake hoses are frayed and leaked a bit. All sorted out, then the customer complains that his brakes are too 'sharp' and it almost caused an accident. Then he comments on my car in the car park and says that it's not road legal and he will report me to the DVLA. My car was an admittedly shitty-condition Datsun, but at least it had an MOT...

Working in the bike shop - Sold a cheap hybrid in December, customer comes back a month later and all the steel bits are really badly rusted and he wants a refund. I ask him where he keeps it overnight and he says 'by the side of the road'.

Which reminds me of another one - somebody who bought one of our bikes phones up and says it has a buckled wheel which they want replacing on warranty. They bring it in and it's completely pringled and the rim is squashed flat. Apparently this happened when he was just riding along.

I also saw someone kicking the crap out of their chainset in next door's car park before bringing it in and saying that his chainring was bent.

As a chef - had a table come in, order, have their drinks and eat all the bread, then get up and say that the mains are taking too long - one of the waiters comes in to check the ticket and see what time they ordered. So I go out there ask them what time they make it and they say X, I show them the ticket that says they ordered literally five minutes ago and if they want to leave they have to pay for the drinks and bread. They refused and being a busy angry chef I just phoned the police; they paid up pretty quickly after that.

Had another customer who was laying into a waiter because our card machine wasn't working because we had just opened. She was shouting so loud that I could hear her in the kitchen. So I came out and asked if everything was alright and explained that our card machine had only been installed the day before and that there was a cash machine literally over the road, and she screamed at me 'A RESTAURANT THAT DOESN'T TAKE CARDS?!?! THAT'S SHOCKING!!! SHOCKING!!! IF I CAN'T PAY BY CARD I'M NOT PAYING AT ALL!!! SHOCKING!!!!!!!112three'. Now the whole restaurant was staring at us and I just said 'No, a car crash is shocking, 9/11 was shocking, just pay in cash or I'll phone the police'.

I'm so glad to be back in education. Hopefully I won't have to have another shit job ever again.

some of the things that waiters did to stitch up rude customers whilst I worked in the West End would make you wince. cock. rim of glass. customers drink. -be good to waiters/waitresses.

Worked in HMV Oxford Circus. So, EVERYONE.

We have customers complain about the legs on table s aren't exactly the same, this is true, however it is wood so no two pieces are the same. We have lost cases like this in the small claims court.

A man asked me for discount last week, I politeley refused, he replied by saying that in these harsh economic times we should be a little flexible with our prices. I said we were and added 10% and told him my 6 year old enjoyed caviar. Apparently he'd never been so insulted in all his life, I offered him a chair and asked him to stick around.

I didn't want to work in retail ever again, however the last year has taught me that the majority of people are fine.

Worked in HMV Oxford Circus. So, EVERYONE.

i know someone who was top of her class in her final year of law school in cardiff and was all set up with a job at Allen & Overy as soon as she got out... and decided to drop out, follow her fat ass boyfriend down to London while he went to Uni, and start working at HMV oxford circus.

I say London - really she moved to HIGH WYCOMBE (i.e. the city of lost souls) and had to commute daily into central to work at HMV.

She's since dumped her boyfriend.

I'm so glad to be back in education. Hopefully I won't have to have another shit job ever again.

oh my poor deluded child....

I once worked in 'Record and Tape exchange' in Notting Hill. We eventually were rude to everyone, because so many people came in expecting to get good money for their Gary Numan record collections in all their resplendent and varying coloured vinyl.

I worked there one summer. Depressing. There was a seemingly infinite number of people who would come in and ask to look at the "special" CDs in the locked cabinets, examine them at great length while I have to stand there making sure they don't run off with them, and then not buy anything.

I did a few shifts in the videogame one as well. That was a bit more of a laugh since it was basically deserted and we would "test" old GameBoys and Vectrexes at length.

I worked in a number of different bars around London, all of which were (and probably still are) crime hot spots.

I was working in Regents Street AllBarOne when it had the dubious honour of being the top spot for bag/purse theft in the whole of London.

As part of my daily routine I would warn people not to leave their bags on the backs of chairs, and/or out of view, and that the children asking for "Money for my bradaar, he sick, he sooo sick" were thieves.

The amount of bags and mobiles that still got stolen was chilling though.

Normally during the day this was ok (for a given value of "ok"), as the people could borrow money from someone they were with, there would be someone at home to let them in, and they were in a fairly sober state.

Not so later at night- Bag gone, three sheets to the wind, unable to get home, get in the house when they got home, and also with no telephone no ability to call a friend.

I've lent so many people money that I never saw again because they (charitably) never remembered the barman that gave them £20 to get home that night.

Hey ho.

But as a customer, you pay for something you expect it done. As a customer paying is the key. If you believe that the customer has a responsibility more than payment for a good or service you are sorely mistaken.

After having spent a few years in retail (not any more!) I have to take issue with this.
A customer has the responsibilty to be a decent fucking human being and not be rude, arrogant or condescending, all of which people in retail face daily. Say hello, get off the fucking phone, don't talk down to me like this is the only job I've ever had or am likely to have and for fucks sake open your eyes and look around. Yes, you are paying for goods/and or services but it does not give you the right to circumvent normal polite behaviour.

I once worked in 'Record and Tape exchange' in Notting Hill. We eventually were rude to everyone, because so many people came in expecting to get good money for their Gary Numan record collections in all their resplendent and varying coloured vinyl.

Well, it's your job. Don't take it out on me when all I'm doing is buying a CD. People that work in record shops don't seem to realise that everyone hates their job; difference is everyone else doesn't spend their life sulking about it.

After having spent a few years in retail (not any more!) I have to take issue with this.
A customer has the responsibilty to be a decent fucking human being and not be rude, arrogant or condescending, all of which people in retail face daily. Say hello, get off the fucking phone, don't talk down to me like this is the only job I've ever had or am likely to have and for fucks sake open your eyes and look around. Yes, you are paying for goods/and or services but it does not give you the right to circumvent normal polite behaviour.

+1

Of course,works both ways, though. Fucking telephone customer service reps. Argh! I spent my undergrad working customer service/sales over the phone. The shit people get away with here is mental - starting with having to pay to speak to.

Worked at the Our Price in Oxford St years ago, so you can guess what the customers were like. i do remember slagging off the pic of Mick Hucknall on the cover of Stars a bit too loudly and offending the customer who was buying it. Cockish behaviour now I think back, definitley prefer good polite service now

Absolutely it works both ways. If I walk into a shop and say hello and get a surly (or no) response from the start I am hardly going to give a shit about being polite.
A bit of empathy for the staff can come in handy here though, as they are more than likely paid pathetic wages for unsociable hours. This is not a recipe for excellence in any industry and unless the service is genuinely bad I wont bother reacting to it.

Well, it's your job. Don't take it out on me when all I'm doing is buying a CD. People that work in record shops don't seem to realise that everyone hates their job; difference is everyone else doesn't spend their life sulking about it.

Yeah, that's what my old customers said!

I worked in a number of different bars around London, all of which were (and probably still are) crime hot spots.

I was working in Regents Street AllBarOne when it had the dubious honour of being the top spot for bag/purse theft in the whole of London.

As part of my daily routine I would warn people not to leave their bags on the backs of chairs, and/or out of view, and that the children asking for "Money for my bradaar, he sick, he sooo sick" were thieves.

The amount of bags and mobiles that still got stolen was chilling though.

Normally during the day this was ok (for a given value of "ok"), as the people could borrow money from someone they were with, there would be someone at home to let them in, and they were in a fairly sober state.

Not so later at night- Bag gone, three sheets to the wind, unable to get home, get in the house when they got home, and also with no telephone no ability to call a friend.

I've lent so many people money that I never saw again because they (charitably) never remembered the barman that gave them £20 to get home that night.

Hey ho.

I say good on you. Some did come back tho?

working at a petrol station years ago. guy rocks up in brand spankin new merc, comes and uses photocopier, then asks for a receipt. OMG!!! for a 10cent photocopy.

After having spent a few years in retail (not any more!) I have to take issue with this.
A customer has the responsibilty to be a decent fucking human being and not be rude, arrogant or condescending, all of which people in retail face daily. Say hello, get off the fucking phone, don't talk down to me like this is the only job I've ever had or am likely to have and for fucks sake open your eyes and look around. Yes, you are paying for goods/and or services but it does not give you the right to circumvent normal polite behaviour.

What conversation is there? Example I go in to Uniqlo for a cashmere cardigan (like rapha but better ;)) I go and pay cash little bag conveing for usually a no thanks. Thats it.

What am I paying for is the item. I await self service tills at more shops as they are cheaper than staff.

In a restaurant, bar I want to be served. Don't want fake conversation just my order taken. Don't want a comment unless there is none of that item or if this is not the best night to order it. I do not want commentry that I'm having something strange as its on the menu so I want it.

I to have worked in retail and behind bars too. Maybe fancy doing bar/food stuff again at events as that was a laugh.

I work in television. I hire camera kit to production companies. They are all cunts. End.

^

HAHAHAHA!!!

I feel your pain

"i was just riding along and my rear tyre deflated. im no expert but surely thats some kind of warranty? i only bought the bike 2 weeks ago. i demand you change my inner tubes now for free or i will never shop here again and tell all my friends to do the same"

urgh the joy of customers.

Well, it's your job. Don't take it out on me when all I'm doing is buying a CD. People that work in record shops don't seem to realise that everyone hates their job; difference is everyone else doesn't spend their life sulking about it.

that's bullshit. i know a fair few people that enjoy their job. i personally really enjoy my job, when things run smoothly and i'm not hungover