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  • Yeah, they are aware of it.

  • and they want them back? tell them to come fetch them. i doubt they will.

  • According to Citizens Advice, if I've been sent extra items, then legally I can keep them. However, they're (the company) aware of the issue. I'm leaving my job on Thursday, so if they haven't been collected by then, and I have to lug 16kg of sousvide circulators, whilst using a crutch (still recovering from an accident with a Tescos lorry!!) from Kensington to Highbury - then I'll consider it!

    My main issue with not just keeping them is that they're a new, start-up business, that I backed on Kickstarter. I'd feel pretty bad just keeping them... but it has been a fucking irritating process purchasing through them - the production took 4 months longer than originally anticipated; they then lost my order; now I've got the six in my possesion it turns out they've actually sent me the wrong models (only minor, to do with the display colour) and the units have mainland european kettle leads, rather than 3 pin UK ones (not a massive issue, but still!).

    http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_products_e/consumer_problems_with_delivery_e/consumer_unsolicited_goods_e/youve_received_goods_or_services_you_didnt_ask_for_distance_sales.htm

    1. Olly398
    2. RG
    3. eyebrows
    4. TS
  • Agreed wouldn't want to hit a startup. What price did you pay for one?

  • Agreed wouldn't want to hit a startup. What price did you pay for one?

    I believe it was approximately £150 with conversion and shipping.

  • thats loads! a big hit for a small start up. Lol at the vultures above wasting no time in starting up a list for the spares

  • you'd be teaching them an important bznz lesson if you didn't send em back.

  • thats loads! a big hit for a small start up. Lol at the vultures above wasting no time in starting up a list for the spares

    You're a vulture, etc.

    Never said I wouldn't be happy to pay for one.

    Don't even know what the fucker is yet, but for that kinda money, I'll prolly go with a wooden spoon.

    1. Olly398
    2. RG
    3. eyebrows
    4. TS
    5. greenhell
  • thats loads! a big hit for a small start up. Lol at the vultures above wasting no time in starting up a list for the spares

    I agree, but they did ship over 4,000 units on Kickstarter + sold more after the fact. I believe the final amount raised was $850,000!

  • are they filled with drugs?

    make sure they're not filled with drugs.

    if they are filled with drugs, i'll take two.

  • It's a Sansaire? I heard yesterday that mine was shipping - wonder how many I'll get?! Sounds like the UK warehousing was a bit of a mess.

  • I'll deffo take one, drac...

    Have a word with your conscience and come back to me... ;)

  • Or is it a Nomiku?

  • It's a Sansaire? I heard yesterday that mine was shipping - wonder how many I'll get?! Sounds like the UK warehousing was a bit of a mess.

    Yeah, it is. Did they say they lost yours? If it doesnt turn up - you know where to get one!

  • Yes - I got the email about the missing units.

    I couldn't help but think of the scene at the end of 'Raiders of the Lost Ark' with the massive warehouse!

  • I've just goodled what these are but I'm still not sure I completely understand...

  • It's some sort of complex poaching system?

  • According to Citizens Advice, if I've been sent extra items, then legally I can keep them. However, they're (the company) aware of the issue. I'm leaving my job on Thursday, so if they haven't been collected by then, and I have to lug 16kg of sousvide circulators, whilst using a crutch (still recovering from an accident with a Tescos lorry!!) from Kensington to Highbury - then I'll consider it!

    You're interpretation is incorrect.

    The goods you have received are not unsolicited - You solicited at least one of the units.

    The extras are merely sent to you in error - this does not mean unsolicited.

    The relevant legislation and case law means that you may not be charged for the additional items, but if the seller asks for them back, you have a duty of care to return them, at the cost of the seller, and at your (reasonable) convenience.

  • How did I get missed off the list and now lose my freebie?

  • You're interpretation is incorrect.

    The goods you have received are not unsolicited - You solicited at least one of the units.

    The extras are merely sent to you in error - this does not mean unsolicited.

    The relevant legislation and case law means that you may not be charged for the additional items, but if the seller asks for them back, you have a duty of care to return them, at the cost of the seller, and at your (reasonable) convenience.

    That makes more sense. We'll see how it progresses.

    Sheathy - it's a system for water bathing food. You seal it in a vacuum sealer, then essentially poach it in its own juices at a precise temperature. This means it can't ever over cook... So it's perfect precision - or cooking for cooking alot of say, chicken breasts, at the same time - and ensuring they all get to the perfect juiciness. The only thing you lack is the texture you get from searing things - however this can be resolved with 30 seconds in a ripping hot pan.

    I'm excited. I have a Porchetta and some Bavette steaks ready for cooking!

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Food

Posted by Avatar for StandardPractice @StandardPractice

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