Internet problems for Virgin Media customers

My 100Mb connection was only getting 30 or something and I just figured since we're both working from home it might help, bumping it up. How much real world use difference the top speed makes I dunno, just thought maybe it'd mean less contention with the other commoners.

17:40pm

Ping 7
Download
65.41
Upload
9.88

22:40pm
Ping ms
7
Download Mbps
98.03
Upload Mbps
10.07

My 100Mb gets 100Mb pretty much all the time. Sounds like you may have another issue.

Yeah, every fucker working from home.

How often do you actually run speedtests?

No speedtests but I get email notifications after newsgroup downloads most days and just looking at a sample of them the average speed is generally fully speed.

Are you downloading these overnight or during the day?

Both. Varying in size between 300MB and 30GB

I automated my speed tests to run daily.

But the machine that does that is currently turned off. I couldn't do it on the ubiquiti controller or a raspberry pi as both were CPU constrained and couldn't measure the full bandwidth so under reported.

So I was measuring on a Windows PC on the wired network at random times per day, running 3 tests and taking the average.

It was rock solid. Full bandwidth as advertised. Like others I would say just over. Although, I was getting over 30Mbps up.

I automated my speed tests to run daily.

Of course you did.

As you can kinda see from my tests, I'm going from 40-100 depending on time of day.

This was with both of us online and me in mid-video-call right now:
Ping ms 7
Download Mbps 42.78
Upload Mbps 9.97

Maybe there's just more Virgin cable customers where I am? Do you live in a barn in the middle of nowhere? :)

"Upgrading will mean losing any new customer offers you may have, and a new 12 month contract applies."

Oh, no it fucking won't.

Unfortunately not. In the middle of loads of houses in North London.

This was with both of us online and me in mid-video-call right now

Speed tests need to be when your network is quiet. Otherwise you aren't measuring your house to the internet, you're measuring available bandwidth within the house.

This is why I took multiple measurements and averaged.

I know, I just ran it because I was thinking about it and it's why I qualified the test with the notes.

The others are 'clean' tests. Just now:

Ping ms 9
Download Mbps
86.12
Upload Mbps
9.91

The biggest reasons to upgrade...

1. Max upload is 10% of rated download... upload is more of your experience of speed than you realise, especially with video conferencing, etc
   
2. Contention is designed to degrades evenly... even if the loop is over subscribed a higher download speed will ensure more of it is available to you when congestion occurs
   

I knew upload would be faster but my theory for even considering upgrading, which is probably entirely flawed, was simply that fewer people would be on the 350 network so I might get more of the pipe to myself. I have no idea how the network works so this is probably horseshit but it's why I started thinking about the upgrade. It's £15/month extra. Will it make £15 difference to my life?

Yeah, Virgin fucked out big time this morning. First time I've really noticed issues with it.

Looks like a big outage too; checked twitter.

Mine also fucked.

Yea, gone in Woolwich too.

I automated my speed tests to run daily.

Can you share the script / spell?

We've been running at 1/3 capacity for the past week or so

Yeah, seemed London-wide when I glanced at twitter to moan at them for cutting us off.

I'm still getting the full 100Mbps in North London.

It's down in West Norwood

Still full 360Mb nr Cambridge. Upload looking a little anaemic though...

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