Wiggle are being Nobs

Wiggle your arse

For now...

I got an email from someone at Endura today, I'm guessing there has been a bunch of redundancies there sadly.

Wiggle are still sending out stuff that has been ordered - or they are to me, at least. Don't think I'll risk any more purchases though. Endura shorts, as it happens.

Holy shit. That’s almost unbelievable. They were the standard for quality kids/young adults bikes. This is worrying.

Islabikes are doing a very honourable thing - they’re still solvent and have stock, but have realised that things are going to go south so they’re quitting before they go bankrupt and owing money to all and sundry.

Planning on buying 1 item over £100 and a few under £100, I am aiming to use a credit card for the big item but would I be protected if I used paypal for small items, and claimed non-delivery if they never turned up?

I doubled down using PayPal funded with a Credit Card.

My bars arrived today.

I guess the risk here is returns. You’re likely to receive whatever you order at the moment..

“Stick it in m’jacksey”

Been discussing it for the past few days on industry chat. Everyone is in admiration of what they’re doing, but it’s so not the norm for this dystopian capitalism that it’s hard to believe.

Good on them I say. They changed the game, changed tens if not hundreds of thousands of lives, slogged on through covid (Isla gave over directorship after the first year of covid), and are moving onto other things without letting their project become corrupted by some random moneygrabbers. And they’re still going to honour existing warranties.

Sucks for the employees no denying it, but if I spent 18 years building a £4.3 million business, I’d want to end it on a high note and in the money too.

it’s so not the norm for this dystopian capitalism

It's pretty normal for a small business with no #succession plan, isn't it? Sell the business and retire on the proceeds.

without letting their project become corrupted by some random moneygrabbers

That's an indulgence they obviously feel they can afford. To me it seems as vain as an elaborate mausoleum, but it's their choice.

It's pretty normal for a small business with no #succession plan, isn't it? Sell the business and retire on the proceeds.

Perhaps I’m misunderstanding the situation or your comment, but if they’re closing down, without selling, before they’ve actually started losing boatloads of money, then I’d guess that’s outside the norm for small businesses. At least, that’s what I’d understood they’re choosing to do.

That's an indulgence they obviously feel they can afford.

Seems so. Understandable if they’re particularly proud of what their company achieved, and they’ve made enough money to satisfy them going forward. Maybe they don’t want to watch the respectable brand they put 1/4 of their lives into deteriorate until it’s just another shitty Walmart brand.

I think if you use PayPal it invalidates CC terms of protection. Check that

if they’re closing down, without selling

I doubt whether they're doing that, they're just not selling the branding and good will. While that intangible asset is probably the single largest value item they have, I'm pretty sure they're not going to be putting any buildings, plant and stock on the same pyre.

Whats this with Bikester? I thought they were part of a different group?

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Bikester is part of Internetstores, which is the outdoor and bike retail segment owned by Signa Sports United

Aah so hit with the same shitty stick then

I ordered on a whim, parcel dispatched, claimed they couldn't deliver (my workshop is next to the evri parcel shop) now its on its way back to sender.....no second attempt...nothing. I'm not going to bother crossing any digits.

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That's because Evri are biblically incompetent

Double whammy, I should've known better.

Edit. But seemingly super efficient at returning to sender as soon as the administrators assumingly pulled all the "in transit" orders back?

Seems we’re in full agreement.

They wouldn’t be the 1st experienced company to leave money on the table letting their business and brand die. Even if they choose to resuscitate it in a few years, it’s historically improbable they’ll be successful.

My final big order with Wiggle has just been delivered, with a classic boot hole in the box courtesy of their shitty courier partner Evri.

They trail blazed next-day online bike shopping, and undercut and killed many a good and bad bike shop, now victims of their own success.

Wiggle are being Nobs now....

The returns portal fails on the confirm personal details stage as you can only chose "Christmas Island" under country.
It's not just me experiencing this.

Rumours of a change of returns system.... will be working soon... but a cynic would suggest they they have kept up sales but closed the door for returns....

Hmm, kind of want to fill my boots with Vittoria Paves before they shutter, but don't want to get caught out. Is buying with credit card safe enough?

I risked one last £21 order for some items that simply are the cheapest by far with them, worryingly gone is the option to choose who delivers to you next day, it used to be a choice of Evri or DPD, I hope it's not Evri....

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