eBay problems, resolutions, shenanigans, questions and info (not bike finds)

I hope it works out for you.

The seller doesn't appear to deal specifically in bikes and may not have even noticed things we would see immediately.

I've been down the dispute road before and I'm not sure this qualifies as 'significantly not as described'.

Disputes piss people off. Talking to them directly doesn't.

But I know you've tried.

I've been down the dispute road before and I'm not sure this qualifies as 'significantly not as described'.

I'm not trying to argue with you, but was just wondering what it was about this that makes you think this. The last thing I want to do is push for something when I've got no chance of winning or getting my money back.

Sometimes you do need a healthy dose of reality though - so I'd appreciate that.

I'm no expert and not sure what criteria is used to determine the judgment.

It may just be who articulates their views the best.

But, it's a used BMX Inspired bike.

Four photos were listed in the ad, one of which appears to show a scratched stay.

An offer to view the bike beforehand was extended.

And as Dale said it was collected.

That would be my argument as the seller.

I hope it goes in your favour.

I'm not trying to argue with you, but was just wondering what it was about this that makes you think this. The last thing I want to do is push for something when I've got no chance of winning or getting my money back.

Sometimes you do need a healthy dose of reality though - so I'd appreciate that.
hate to say it, but severely doubt you will get money back.

I'm no expert and not sure what criteria is used to determine the judgment.

It may just be who articulates their views the best.

But, it's a used BMX Inspired bike.

Four photos were listed in the ad, one of which appears to show a scratched stay.

An offer to view the bike beforehand was extended.

That would be my argument as the seller.

I think this is true, but i still don't think it was in 'very good condition'.
Bmx or not, looking at the pictures i wouldn't advertise that bike as 'good condition', i'd say it was 'used but in ok condition'
He isn't just describing the working order (a scratched frame wouldnt affect this) but the conditon as well, i.e appearance.

hate to say it, but severely doubt you will get money back.

Maybe, but some detail why would be helpful.

Also, his returns policy says this:

"All items sold can be returned for a refund.

Conditions of Refund:
-Items must be returned within 14days of the purchased date.
-Items must be returned in the condition they were received (including any packaging).
-The buyer is responsible for the cost of the return postage.
-Only the money paid for the items will be refunded. Postal charges will NOT be refunded."

He doesn't stipulate reasons for return - my listings always say "refunds only if item significantly not as described" - which logically means I can return it for any reason I like. If he doesn't respond to contact requesting a return then that's his problem.

From Paypal:

What is Significantly Not as Described (SNAD)?

An item is Significantly Not as Described if it is materially different than what the seller described in the item listing. Here are some examples:

• You received a completely different item. Example: You purchased a book and received a DVD or an empty box.
  
• The condition of the item was misrepresented. Example: The listing said "new" and the item was used.
  
• The item was advertised as authentic but is not authentic.
  
• The item is missing major parts or features which were not disclosed in the listing.
  
• You purchased three items from a seller but only received two.
  
• The item was damaged during shipment.
  
  

An item is not Significantly Not as Described if it is materially similar to the seller’s item listing description. Here are some examples:

• The defect in the item was correctly described by the seller.
  
• The item was properly described but you didn't want it after you received it.
  
• The item was properly described but did not meet your expectations.
  
• The item has minor scratches and was listed as used condition.
  
  
  

Isn't this purely misrepresented condition? These are by no means "minor scratches", and these weren't shown in the listing photos or mentioned in the description - hence my finding it hard to understand why I might not have a case here.

Not a legal term I know, but I'd describe that bike as "scratched to fuck", more than worthy of a mention in the original listing.

I would not buy a bike that badly scratched up, unless it was very cheap.

The guy made contact by e-mail yesterday, saying he was happy for me to return it for a full refund. He did seem to hint that my expectations were too high, but if I'm returning it I don't mind too much what he thinks.

He hasn't replied to my e-mail asking when I can drop it back, but it seems that the situation has improved slightly at least. Still pretty shoddy though - really slow on the uptake and not the easiest person to contact.

I got a response from the idiot who bid on the Soma. Reckons the ad was misleading because the photos I used were of the complete bike.

Even though...

It's listed under FRAMES.

The first line is:
"55cm square 2004 Soma Rush track FRAME."

The second line is:
"Reynolds 631 steel FRAME"

The sixth line is:
"Auction includes frame, Quest carbon fork and ITM headset."

WAC

tell him to go buy a bike whole, take the saddle off, and sit on it.
cunt.

It's listed under FRAMES.

Oh look a bike in the frames section, this could go cheap.

The first line is:
"55cm square 2004 Soma Rush track FRAME."

Hmm it has a 55cm frame. It should fit.

The second line is:
"Reynolds 631 steel FRAME"

Reynolds steel, nice.

The sixth line is:
"Auction includes frame, Quest carbon fork and ITM headset."

OK. I give up. How can a normal functioning person misunderstand the last line?

Hope you get a free relist.

I've just had my iPhone won by what looks very much like a scammer for the second time. I'm tempted just to sell it on here once eBay cancel the listing.

Hope you get a free relist.

I gave the guy a chance. He didn't respond so I started ebay's dispute resolution. They should give me my money back. Of course it all means I've had the frame sitting around for a month longer than I should have. There should be an IQ test before you can use ebay.

I've just had my iPhone won by what looks very much like a scammer for the second time. I'm tempted just to sell it on here once eBay cancel the listing.

Auction or BIN?

I've just had my iPhone won by what looks very much like a scammer for the second time. I'm tempted just to sell it on here once eBay cancel the listing.

I know this may not help, but I block the following from bidding on my stuff:

People who:
*Don't have a PayPal account

                                                       Have received 2 Unpaid Item strike(s) within 1 Month(s). 
                                                           Are registered in countries to which I don't post                                                            

Have a feedback score of -1 or lower*

Go to your account > Site Preferences > Buyer Requirements.

Or, if BIN, just require immediate PayPal payment.

I know this may not help, but I block the following from bidding on my stuff:

People who:
*Don't have a PayPal account

                                                       Have received 2 Unpaid Item strike(s) within 1 Month(s). 
                                                           Are registered in countries to which I don't post                                                            

Have a feedback score of -1 or lower*

Go to your account > Site Preferences > Buyer Requirements.
Nice, haven't seen this before.

Nice, haven't seen this before.

I can't blame you eBay's navigation is fucking appalling.

Sorry to drag this up, but i recently bought a Raleigh Conversion, fully built; BIN, from eBay; having waited a week for it to turn up after paying immediately; its no where like the description or photos show; and the seller has not responded to me once. Where do i officially stand?

I can't blame you eBay's navigation is fucking appalling.
Haha, i agree, it is atrocious cant find anything on there. . .

Just see this funny reply.

Q: Hi again, unfortunately I don't know how to work it out from that. What about how tall are you and does the bike fit you?

A:I'm 5'7" tall. If I stand naked astride the bike, on my toes, my balls rest nicly on the cross bar. Hope that helps. Good luck!

http://cgi.ebay.co.uk/PEUGEOT-10-speed-racing-bike_W0QQitemZ190315134808QQcmdZViewItemQQptZUK_Bikes_GL?hash=item2c4faa7f58&_trksid=p3286.c0.m14&_trkparms=65%3A1%7C66%3A2%7C39%3A1%7C240%3A1318%7C301%3A0%7C293%3A1%7C294%3A50

^ one for the Snurgers

question is... how saggy are his balls!!!

hope hes got internal cabling in top tube-wouldnt like a ball/frame nip scenario