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  • Do you have a copy of your deposit protection scheme certificate?

    Yeah, they managed to get their act together to email us a copy the day of the legal limit.

    Is it protected?

    However I don't know if it is or not - when one tenant changed they sent us another certificate for the total deposit in a different serial number and names, even though the deposit itself hadn't changed at all (we just swapped someone in and out). So to me that calls into question whether it's formally protected or not, if they can so easily "protect" another three grand..

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