to me they haven't sent you what you bought, you bought a frame that by the pictures on their website showed smooth welds and that is grounds to be refunded, i also wouldn't be paying for the shipping costs of them to retrieve it,
the fact that they've had costs has nothing to do with you as they are a business and should be upholding the quality that they promise through their product photos.
to me they haven't sent you what you bought, you bought a frame that by the pictures on their website showed smooth welds and that is grounds to be refunded, i also wouldn't be paying for the shipping costs of them to retrieve it,
the fact that they've had costs has nothing to do with you as they are a business and should be upholding the quality that they promise through their product photos.