• Don't bother reporting incidents to Royal Mail about their drivers. Go straight to the Police. They are incompetent at perusing complainants.

    I had a driver in a 7.5t DAF lorry shouting at me to pull over whilst I was travelling at the same speed as the traffic between 20-30km/hr on Hackney Rd. I obviously didn't as my road position was safe and was not causing harm. With his manner of driving, the number of side roads and parked cars it is safer not to get caught along side such a vehicle. He didn't like this so took to scare tactics to get me out of his way, accelerating within 0.5m of my wheel before breaking, on two occasions whilst shouting from the cab window. Reg, time and location taken and reported immediately to RM. 3 days later I receive a letter saying it has been dropped as they don't have the reg recorded, even though it was given to them, along with obviously my address and telephone number. So furiously I spoke to them to complain again, with their response that they will investigate. A few weeks later I chase it up and was told it is under investigation. Leave it till now with no word from RM, so chase them up again. This time I'm told they have dropped it because the telephone operator had not taken down the time. Again no effort in contacting me to find out the information that they had not written down on the first occasion.

    Dangerous driving should not be investigated in this way! Complete incompetence.

    It has now been reported to road safe, but without a witness and this amount of time after the incident I fear nothing will be done.

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