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@sorethroat
Mine is still playing up, more or less non existent since my post above ^^^^^
Been paying for the fucking pricey BT Fon in the meantime. Virgin did say they would reimburse me, which I guess is the least they could do.
I don't have facebook, nightmare bullshit call centres with people reading off a script is all I've gotten through to. They're sending round an engineer on Wednesday but I don't see how that's gonna help when it's a widespread problem.