Moderators (requests and notices)

That does not preclude Rapha attempting to recover items via the civil courts - how that would be done, would be very interesting and although Rapha kit is expensive, solicitors fees would dwarf the cost of the kit.

If it's a small amount of kit (less than a few grand's worth), a Small Claim would suffice, at a cost of a few tens of pounds. I've been through that (as a plaintiff) and it's cheap, simple and friendly, although getting a judgement doesn't actually help in recovering your money. However, in most cases of this kind, a "letter before action" is sufficient to bring the other party to his senses, and that can be written by anybody without recourse to formal legal advice. I'm sure a company as big as Rapha has the competence in house but there is plenty of advice on construction for the rest of us on the internets.