You are due a refund: it's up to the seller to claim compensation from the carrier.
File a PP claim if you haven't already.
@Scilly.Suffolk started
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
You are due a refund: it's up to the seller to claim compensation from the carrier.
File a PP claim if you haven't already.