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@ewanmac
We just moved out of our flat and organised professional carpet cleaners through the letting agent. My understanding is that it is many carpet cleaners also offer the option of mattress cleaning. Since we were already using carpet cleaners, we deliberately didn't bother cleaning the mattress and specifically asked the letting agent make sure the mattress was also cleaned at the same time. Now, the letting agent is saying that they cannot get the carpet cleaner to clean the mattress because it damages it's fire retardancy, and since it's now too late for us to clean the mattress ourselves is demanding we contribute to the cost of replacing the mattress.
Specifically, my two questions are:
Is this true, does professional cleaning damage the fire retardancy of the mattress?
and if so, does it also damage the fire retardancy of the carpet?