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@handtightenonly
God Almighty.
It's not difficult: you have something and someone buys it. You give it to them.
If there's a problem, you absolutely don't stick your head up your arse and hope that it'll go away because the disgruntled purchaser will vent their spleen via the gift of the interwebz and your business starts to look a bit shaky and not very reliable.
Despite "all of the positive feedback" you still look like a two-bob mug cunt.