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  • What about when they accept your monies?..... Transaction complete, no?

    From Citizens Advice

    Has the trader accepted your offer to buy?

    To work out whether the trader has accepted your offer, you'll need to check the following:

    the wording of your confirmation email or letter. For example, it might specify that the trader has accepted your offer

    the contents of the terms and conditions. For example, they might say when acceptance takes place

    whether the goods have been dispatched or the service has started. If the goods are dispatched to you or the service starts, it would be safe to assume that the trader has accepted your offer

    if payment has been taken. If payment has been taken from you this does not necessarily mean acceptance has happened, but it could be a good indicator.

    This line in your Rapha order email reserves the right to cancel if they feel like it.

    In respect of errors, omissions or orders identified for re-sale purposes, Rapha reserve the right to cancel or amend these orders accordingly.

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