Fucking hell. If I worked in Evans I'd be rude too.
Yes, this happens everyday, in shops and businesses all over the world. Customers just pay for what they receive, either before or having received it, whether a service or in tangible goods.
Apart from you, cos you're a special case, and you get stuff for free normally, cos the shop is blessed by your presence, and lucky to have within the space it pays for, and the people who need to be paid to work there learn stuff from you that helps them in the future. So it should be done for you for nothing. I'm amazed they didn't try to slip you a tenner for needing their services when you did. You really helped them by turning up in what is called, in wanker speak, a "distress purchase environment". You needed them, they helped you, and you walked out.
Maybe everyone is like you. Let's hope not, because every shop you walk into will have a hand written sign saying "Sorry, closed due to bankruptcy." So no food, no things, and no services forthcoming at all. And a long, hungry walk back to your cold home the next time you need a lock ring tightened.
Go back tomorrow and pay them.
If I took my car into a garage and they did work with the incorrect tools then charged me without a quote for me to approve I wouldn't be best pleased. You're speaking out your arse.
If I took my car into a garage and they did work with the incorrect tools then charged me without a quote for me to approve I wouldn't be best pleased. You're speaking out your arse.