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@StandardPractice
Bullshit. The attitude of the OP stinks. These are exactly the people that ought to be charged for everything - those who expect something for nothing. Sometimes I'll be somewhere and someone will do me a favour, and I'm grateful, but I'd never presume it. I'd always be aware if the transaction (or lack of). I'd never walk out and the laugh and say "are you joking?!" when I was stopped and told to pay. And also it's Evans, the guy doesn't own the shop. It's a big business and he's obligated to charge for services. If you don't like it, walk home. This is hardly another reason not to go to Evans, it's all part of the only reason: Big business loveless bike shop. Although I've had LBSs go at bikes with a hammer before.