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  • "One thing I just noticed- I put a pannier bag into my basket in Kinoko's online shop, then decided that I'd pick it up from the shop that day as I had a meeting in the area later.

    Wandered along, bought it, all good.

    Just got a reminder email from Kinoko saying "you still have this in your basket".

    Which is good- nice touch etc etc.

    But it also reminded me that the web-price would have been £37.50, and I paid £45 in the shop.

    Hey ho, still cheap, just not as cheap as I had thought."

    Slightly annoying today in an "oh well" sense of the word... in five years time the death of their business. Consumers will not continue to accept this, and personally I would complain. A £10 gift voucher and 25% discount on your next order should ease the pain.

    #grumpyoldmen #multichannelshopping

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