Rapha, nice but a bit pricey?

Girlfriend got the same thing about her Classic Jersey the other day, but only after emailing them 2-3 weeks after ordering. Instead of even asking if she'd like to wait they just refunded it and gave her a 15% voucher code - disappointing since the jersey was 50% off in the sale.

Not happy with the way they handled it to be honest...

Had the same thing with the 3/4 quarter bibs I ordered way back, except I didn't get the 15% voucher code. An unimpressive level of service given the prices charged. Of course they're now back in stock, but without the sale discount. Oh, and the e-mail they sent to let me know about this was really wanky.

'We have been experiencing some technical issues over the last couple of days that affected our stock inventory system. This provides you with some insight and is not designed to be an excuse. Sufficed to say thanks for bearing with us.'

Illiterate management-speak bollocks. I feel a lack of insight as to why they couldn't just ask whether I'd like the goods I'd ordered as and when they were next in stock.

So I got a pair of Assos TK434 bibs instead. Very nice they are too.