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@spindrift
Once outside work I saw a van driver loudly berating a traffic warden, he was screaming "Do you drive? Do you!!?"
Then he screamed off and actually mounted the pavement as he turned the corner. I emailed the firm and the boss phoned me and said GPS and the parking ticket confirmed the story and the driver was sacked. Sometimes responsible firms take action. They sure won't if they're not told.
But you're right, some companies couldn't give a flying fig, like that carpet and blinds bloke who wrote the sarcastic email back.