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  • Okay, so it's roasted by artisans who are? (I'll try and see past the negative baggage caused by the massive misuse of that word over the last 5-8 years).
    Some information might help us develop a more refined opinion, but as stated, from the original information provided (not much), the response was probably to be expected.

    Is it whole bean or pre-ground?
    How are you brewing it?
    Does it have a roasted date on the pack? (so you can tell if it is stale or not)
    How do you like your coffee normally?

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