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@deleted
I think quoting off the shelf RRP prices to justify the cost of that build is a bit disingenuous.
For example: the Campag Bullet wheels-you quote £1317.99 but you can readily buy them for £975
the chorus groupset you quote £1254.99 but you can easily score for £825 so I've already saved your customer nigh on £500 just using google. Is the margin on top of that the price of your 'brand passion'?
If you are a trader you should have access to trade prices, if you don't, I find that very strange. If I'm buying a full bike from a shop and getting worse prices than I could get per component from somewhere like CRC or Wiggle (which aren't even that cheap) then I'd be a bit of a tool.
So, RRP issues aside, you're also saying you're 'not even charging labour'? Constructive feedback: it's not a custom build, you're charging RRP on every component on it (3 grand of trade?) and you want to act a martyr for the sake of what any reasonable shop would charge less than £100 to do if you just brought a bag of components in to them?
Point is, for £3,000 you can and should be buying a totally different animal from the one you're selling-personally I'd rather go to Mercian or Chas Roberts and get a genuinely custom specced frame in my choice of tubing from a renowned artisan frame builder's, finished in my own colour way, and I'm pretty sure it would cost a damn sight less even with equivalent group, and most importantly it would ride better than a £300 cromor frame too.
tl:dr more than welcome to put your response out there but i don't see why we should be criticised for raising very valid points about the cost of your builds (which ultimately is as much a feature of your branding as anything else).
It's a competitive market out there and people have a right to discuss what represents a good buy or not.