sent an email to DZR with regards to the quality of the shoes and the stortage of supplies in the UK as a friendly comment, as Urban Cyclery was taking care of the matter anyway. The guys at DZR are taking this seriously and now they are delivering a brand new pair of like to like replacement to London to me in a couple of week. Well I think they are coming to London anyway, last time I checked, I wasn't that important, but they were going to post them from the states anyway. A phone call to DZR, now I am a happy customer again. The gent I spoke to on the phone was really helpful.
sent an email to DZR with regards to the quality of the shoes and the stortage of supplies in the UK as a friendly comment, as Urban Cyclery was taking care of the matter anyway. The guys at DZR are taking this seriously and now they are delivering a brand new pair of like to like replacement to London to me in a couple of week. Well I think they are coming to London anyway, last time I checked, I wasn't that important, but they were going to post them from the states anyway. A phone call to DZR, now I am a happy customer again. The gent I spoke to on the phone was really helpful.