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@stevo_com
Longer response.
It is rude to ask them to borrow tools unless you are a regular paying customer. They are not a charity.
This is entirely different from needing to borrow allen keys/tyre levers/spanners/pumps in an emergency or just when you are passing and remember you needed to tweak something. Most LBS's will have a stock of these set aside for just this purpose.
But going there for the sole intention of getting something for free that they could easily and justifiably charge for is a bit cheeky.
Of course, I don't know the whole story, you may spend mega bucks there at other times for all I know.
If not, either buy the tool from them or ask them to do it. They might not even charge for it out of the goodness of their hearts but be prepared to pay them a fiver or something for it, have the note ready in your hand, don't expect it to be free.
My 2 pence