• Shame about the end of this story.

    I have to add, being from H'gate and having been to the shop a number of times the level of service varies massively between the staff.

    One day asking for wheel bearings, one employee huffed and puffed that he had to find them, then opened a draw stuffed with them and said 'find them yourself'. Oh, thanks, great...

    On the other hand, I've spent many a time there chatting to other staff who are much more accommodating, easy to talk to, and provide the service you'd expect...

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