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@DonTheDragonWilson
I once emailed them about a wheelset about 2 years ago, they never got back to me. Now I ordered a saddle about 10 days ago paying extra for "priority dispatch", they emailed me the same day saying the item is ready for dispatch and that was all the info they provided and I'm still waiting for delivery. That saddle is the last thing I need to be able the ride again, not happy...