I first used these guys a few years ago to buy a Campag groupset and some other bits. They were the cheapest I could find and they delivered quickly. However, they've really got up my nose recently...
Two weeks ago I ordered a frame from them. I received confirmation that the order had been processed and a few days later the money came out of my bank account. A week after I placed the order I still hadn't received the frame so dropped them an email. Didn't get a reply so I called them a couple of days ago. The person I spoke to said someone would call me back. They didn't call me back but I finally got an email this morning with an apology for failing to get in contact but informing me that the frame was out of stock until 15th June.
Bit annoyed that they took the money out of my account when they knew the frame was out of stock and then completely forgot to tell me. Anyway, they've lost my business on this occasion.
I first used these guys a few years ago to buy a Campag groupset and some other bits. They were the cheapest I could find and they delivered quickly. However, they've really got up my nose recently...
Two weeks ago I ordered a frame from them. I received confirmation that the order had been processed and a few days later the money came out of my bank account. A week after I placed the order I still hadn't received the frame so dropped them an email. Didn't get a reply so I called them a couple of days ago. The person I spoke to said someone would call me back. They didn't call me back but I finally got an email this morning with an apology for failing to get in contact but informing me that the frame was out of stock until 15th June.
Bit annoyed that they took the money out of my account when they knew the frame was out of stock and then completely forgot to tell me. Anyway, they've lost my business on this occasion.