Bought an item on ebay, as used but in good working order.
On receipt it was discovered it was needing a refurbishment. Contacted vendor who was only willing to refund 1/4 of the costs.
Disputed this on ebay, and the vendor immediately made a full refund. Vendor's ebay listing stated he would not take returns.
Have now arranged for the part to be refurbished. Subsequently the vendor has made contact requesting the item be returned.
Given the time spent arranging the service I wish to proceed with the refurbishment and to repay the vendor the cost of the item minus incurred costs. Is this acceptable?
Bought an item on ebay, as used but in good working order.
On receipt it was discovered it was needing a refurbishment. Contacted vendor who was only willing to refund 1/4 of the costs.
Disputed this on ebay, and the vendor immediately made a full refund. Vendor's ebay listing stated he would not take returns.
Have now arranged for the part to be refurbished. Subsequently the vendor has made contact requesting the item be returned.
Given the time spent arranging the service I wish to proceed with the refurbishment and to repay the vendor the cost of the item minus incurred costs. Is this acceptable?