Any question answered...

the manufacturer typically. it's cheaper for them to do that than discount the price as only some of the people buying it will get money back (due to laziness) than if they dropped the price up front.

it's very popular in the states.

Can also be written off against corporation tax in some US states.

The old management consultant adage of "you don't pay tax on a loss" springs to mind.

Even more financial tomfoolery can be had if the rebate is issued from an EU branch and redeemed via a US branch.

Those crazy bastards.

Cool. Thanks both - might just do that and see if I can make this less painful.

Use CSV Format. You'll be fine mate it's native data for excel.

You're good. CSV I can handle. My problem was really searching for an option to download. It's not very obvious in the business banking homescreen - you need to go to transactions, select a date range and then you're able to choose from either MS Money or Microsoft Excel.

Sorted now.

What a good forum.