Not sure if this is the correct place to post or not but if you want anything on time for xmas I'd avoid chain reaction cycles.
Normally perfect service but over the last few weeks I've heard a couple of horror stories about the time taken to order.
Because of this I ordered a few things on monday and chose 24 hour delivery option. I called on tuesday 24hours after the order to check when it would be dispatched. They confirmed 1 or 2 days.
This morning I called to get an update, I was told it would go out today. I just called to check that it had been dispatched. It hadn't so I asked to cancel, as I'm not going to have access to the delivery address after friday until the 3rd of Jan.
I'm told now that it will take 2 days to start a refund back to my paypal account as they have to suspend the order and then cancel it.
So £232 out of pocket, 4days of waiting and nothing and now 2 days to start to get money back into my paypal.
Not sure if this is the correct place to post or not but if you want anything on time for xmas I'd avoid chain reaction cycles.
Normally perfect service but over the last few weeks I've heard a couple of horror stories about the time taken to order.
Because of this I ordered a few things on monday and chose 24 hour delivery option. I called on tuesday 24hours after the order to check when it would be dispatched. They confirmed 1 or 2 days.
This morning I called to get an update, I was told it would go out today. I just called to check that it had been dispatched. It hadn't so I asked to cancel, as I'm not going to have access to the delivery address after friday until the 3rd of Jan.
I'm told now that it will take 2 days to start a refund back to my paypal account as they have to suspend the order and then cancel it.
So £232 out of pocket, 4days of waiting and nothing and now 2 days to start to get money back into my paypal.