Any question answered...

What's exactly wrong with it? Something you can look at and try to fix?

Not sure, he said he's going to phone and ask fo a copy of the photo they have as proof and details of whats wrong today. I tried, retrospectively to fix both his other ones but they were beyond repair.

hide his arms behind his back with shirt on top and feign disability, "how can I unscrew that, I've got no fucking arms!"

or i could get him really drunk and claim that hes legless and that they're being discriminatory.