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@tbc
Also I went to Simpsons Cycles on Malden Road on Saturday, I found them to be pleasant and helpful, and while the price of what I needed (braze-on cable stops to replace DT shifters) was ridiculous, it was no more ridiculous than it is online.
I would suggest that unless anyone objects strongly, the 'very negative customer feedback' be downgraded slightly, in view of mine and the other positive experiences recorded here.