Warning! - Home Delivery Network and or Yodel - Do not use!

http://www.youtube.com/watch?v=fF1Z0WtvGxc

Yodel is jokes.
http://www.youtube.com/watch?v=qGQ3K4hopWQ

Just been told my parcel from CycleSurgery has been given by DHL to Yodel to deliver. FUUUUUUUU Try not to fuck this up boys, yeah.

I have had nothing but problems with HDN/Yodel - Dolphin Music.co.uk use them - I have emailed them previously to say I will pay extra to ensure they my parcel is NOT sent via this shower

City Link have to be the worst delivery company in the UK. I wouldn't trust those donkies to deliver my milk

Took the day off work once expecting a delivery from Parcel Force. Heard a flapping from the letterbox, went to investigate to see a 'sorry we tried to deliver but you weren't in' card sat on the floor. Opened the front door to see the delivery man sat in the front of his van. We made eye contact, me with a big WTF expression on my face, he started the van and drove off.

Cunts.

I have had nightmare dealing with 'Home Delivery Network'. Complete wankers to deal with! Very superficial and unhelpful... a bit of pot luck whether you get your parcel or not. All the best! cc

Asha23

glad you got your bike back in the end mate-

Just been told my parcel from CycleSurgery has been given by DHL to Yodel to deliver. FUUUUUUUU Try not to fuck this up boys, yeah.

After sitting in all morning reading horror stories about how Yodel and Home Delivery just hand parcels out to people doing freelance couriering in their own cars etc. I rang them up only to have my parcel show up with a guy in an official looking waistcoat while I was on the phone. Seems like I got lucky but I did send a message to CycleSurgery recommending they send stuff out with somebody else.

From a senders point of view,
I sent and sold the bike to Asha, and that was the only real problem I've had with TNT and their UK internal distribution handler.
I would be interested to know who DPD use for UK distribution-if in house may be better and more secure.

I seen the DO NOT USE YODEL warning on many other forumz too...

Yeh, sure I saw it on the Avalanche-Avoidance forum somewhere....

boom-Tish

Oh, ffs, Evans, why did you start using Yodel? Did you think you had reputation to burn?

OK so I sold a frameset to a fellow forumenger in Wales.

He paypal gifted me the money and said he will arrange a courier.

He sent me the packing slip today to attach to the parcel and it's with Yodel

Do I, as a seller, have anything to be afraid of?

If he chose to use YODEL despite the internet being littered with reason not to use them it is his problem. Maybe out of courtesy drop him a PM essentially saying; are you sure?

Cool, yeah I said if you're happy I'm happy, but have heard a lot of bad press etc...

Maybe if I give the driver a menacing stare and then bark and lick my lips, he will be weirded out and do his job properly.

City Link have to be the worst delivery company in the UK. I wouldn't trust those donkies to deliver my milk

This is indeed true. They are so bad I am about to take my paid for wheels to somewhere else as I need to return them and can't face locking my dogs away for the day for the 5th failed attempt at pickup.

While I have had a few frsutrations with Yodel due to their "business model" the direct contact with the delivery driver is actually quite useful. Their mobile number is left on the missed delivery card so can then call them and arrange a time when I will be in.

While I have had a few frsutrations with Yodel due to their "business model" the direct contact with the delivery driver is actually quite useful. Their mobile number is left on the missed delivery card so can then call them and arrange a time when I will be in.

There's just one tiny problem with this. Can you guess what it is?

The fact that I am not in the house is my problem though isn't it? I miss virtually every delivery I get as I am at work when they occur. Most couriers attempt second delivery and then return to depot. Most depots are around 15 miles from my house.

The problem is they don't (always) leave the effing card!

A slightly pissed off "neighbour" (actually from several doors away on the other side of the road) knocked on my door one night with a heavy box of course resources that the OU had sent me via Yodel. Apparently it had been in his hall for over a week while he waited for someone to collect. I'd never got a card.

OK so I sold a frameset to a fellow forumenger in Wales.

He paypal gifted me the money and said he will arrange a courier.

He sent me the packing slip today to attach to the parcel and it's with Yodel

Do I, as a seller, have anything to be afraid of?

as soon as 'their' courier takes it off your hands, its 'their' problem. Simple as, if they don't agree to that then walk.

The problem is they don't (always) leave the effing card!

Yes, that is a bit of a problem but nothing to do with my comment on what you can do when you do have the card.

If I ran a delivery company and the world was perfect I would insist on having the details (phone, email) of the receiver. I would then phone, email until I got a response and arrange either a time for delivery when they would be at home or to take straight to depot for them to pick it up.
Better service for the customer as no missed deliveries and the customer would also know what was going on, and cheaper for the delivery companies as they must on average deliver things around 1.5 times causing wasted journeys, managing of the packages afterwards etc,.

More often than not, Yodel drivers just leave the package outside your door or even on a neighbour's doorstep. Lazy bastards.

Deliver it to your work.

If you're working, that might be an option. Doesn't stop them fucking up, unfortunately.