This says: Select the "Refund Payment" button at the bottom of the screen. This takes you to another page and lets you reverse the payment. Type in the total amount you want to refund to the buyer using the information you wrote down earlier, and press submit.
http://www.ehow.com/how_5839729_reverse-paypal-payments.html
This says: Select the "Refund Payment" button at the bottom of the screen. This takes you to another page and lets you reverse the payment. Type in the total amount you want to refund to the buyer using the information you wrote down earlier, and press submit.
But there's no option in my paypal.