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@cornelius_blackfoot
rowhan, if you have issues with the food, take it up with the staff, Jack had a burger that was undercooked in the extreme, took it back and they exchanged it happily.
These things happen sometimes, for various reasons and none of them are done deliberately to make any of us have a bad burger, and if you don't tell them nothing changes, and if all you do is come on here and lazily complain to us, then what do you expect to change? The majority of us have had far greater good burgers than bad, and also if Jack had no issue with the service he got over his undercooked and then exchanged burger who are you to vent on his behalf?
I'll say this one last time to be clear, if you personally have issue with the quality of the food let them know. If you have issue with the beer, flatness, quality, availability let them know, in person at the time and let them effect change. I'd much rather talk about the good times I had with the good people I know than have to rebutt your flaming of the establishment that we've called home for a long while..