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@ExTra
Just got a nice phone call from the regional manager in Norwood, he was really nice and told my complaint seriously. He called in the driver at the end of yesterday and asked him has anything happened that he needed to report, the driver came clean and told him exactly what I had told him. So now the driver's been given an official warning that if he does it again, he'd lose his job. They were gonna suspend him or something but because I told the manager that the driver didn't use any abusive language or gesture and it was probably a moment of misjudgement (god, I was so nice and civilized), he was given a 2nd chance. What's the point of making someone jobless if he is serious about learning a lesson? The manager also said that if any driver who works for them who doesn't come clean after an incident or does anything abusive, they'd get the sack right away. Good to know they take it so seriously. Much better than the sodding incident I had with the stupid bus driver a month or so ago. So I guess it's a kind of a happy ending and hopefully we now have one less impatient driver on the road.