Stolen bikes

Following my amazing bike being stolen, I tried to refer the theft to the task force team. Firstly they wouldn't deal with it as police had closed file day after theft.

Not sure I understand why the file was closed? Did you report it to another section of the police first? Then what happened to close the file?

After hassling them, I was told that there are 12 officers for the whole of London, that they dont investigate individual bike theft, but are only concerned with organised teams of bike thieves. I did point out the stupidity of his statement. I also suggested they hang out at Broadway market every sat morn. He said they don't have the staff for it.
He said they also have the important task of making sure cyclists cycle safely around London.
Wtf do they do? oh yes nothing.

I can't comment on your individual case, as I obviously don't know what happened there, but I know for a fact that the CTF certainly do a lot, and you're being unfair in suggesting that they do 'nothing'. I can understand that, as it seems to have been a frustrating conversation, but you're still wrong about that. They have a string of success stories, and a lot of people have had very satisfying experiences with their work.

The last I heard was that the CTF were 30 officers, although that is of course still not a lot for the whole of London, and their focus on gangs is a future-proof strategy that I would wholeheartedly support. I'm sure they'd be the first to admit that, like most people, they can't get everything right, but it is best for us to support them as strongly as we can so that they get more resources to intensify their work. The existence of the CTF is one thing that is changing the focus of policing in London. I'm sure you welcome that, too, and that one bad experience won't change this.