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@kboy
+1
anyone who has just a quick look around on your sale thread and elsewhere will see you're a good trader. There will always be a certain amount of neg, no matter what. Don't let this single occasion get you down.
Keep doing the straps and other stuff, if they're good (from what I gather, they are), people will notice, spread the word and send you more business
Stick to the positives, don't let the odd mishap take away something good from you