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@johnnyhotdog
I don't understand why people would rather post a whinge on a forum rather than contact the company involved first. Surely once all other avenues are exhausted then a public slating is acceptable but to do it without giving the company a chance to rectify their mistake or discuss the problem is just too easy.
At least Mr. Willis has had the decency to reply and at least it was easily sorted. (Apart from the new spacing!)
edit Old thread, eh?