Popcorn

I didn't believe this was legit, but now I'm changing my mind.

There is no doubt that BLB have taken the piss on the build cost. However, that's what they charge separately, so they're under no obligation to give you a discount. Fine.

I was quite surprised when they installed my phil BB and charged me for a new chain (which I didn't ask for), rather than throwing it in. But as I had the same one new in the box at home, they gave me my money back, which was nice. On other small bits and bobs - ball bearings, handle bars, etc. I've always found them reasonable. Generally I like them.

And FWIW I do think that the location of the shop, and the rental costs ect. is often a valid point when talking about cost compared to on-line and big chains.

HOWEVER, for me the biggest issue, or rather the only issue, is that they mis-sold the frame as a NOS track frame!

Yes £520 would be on the high side for a NOS Rossini track frame. But at least it is in the boundaries of reality. £520 for a resprayed (?) road frame is not.

I cannot see how they can dispute fact that the buyer is entitled to some portion of the money back. The fact that it is no longer a standard retail item and hard to value, is irrelevant. It is easy to establish that track frames are less common, rarer, and command a higher value. Especially NOS.

My understanding is they either have to supply what they were meant to - ie a Rossini Track frame; repay the difference in price, or return + refund.

Personally, I really want a A Sunday in Hell to bring a small claim against them and I'm happy to chuck some money in to help pay for the £30-50 fee.

Also if you need a hand finding similar products/pricing to provide as egs I'll be more than happy to help.