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@TM
All the above debate still boils down to the fact that, they sold him the frame under the false understanding that it was in fact a track frame... whether or not he should've known better is irrelevant, it's sneaky as fuck, and they've taken the piss with the cost of parts.
Bike shops should be honest and responsible when conducting business, otherwise they are only damaging the industry they rely on as people become wary of trusting them and turn to online retailers and diy instead.
Sorry if this is stating the obvious.