they would probably respond that they could sell every one of those components individually
And I could buy every one of those components for at least 20% less without getting out of my comfy chair at home.
A little goodwill would have gone along way, although with that frame at the top of the bill it would have taken a lot to recover. Classic frames always came with the seat bolt and headset already fitted, so there is definitely £68 on the bill which has absolutely no place being there; that's 4% of the total bill which is a complete rip off even if you accept their valuation of the frame. Then there is the stuff which should he should never have been sold; skeleton callipers which are three times the price of the non-skeleton ones, which are actually better for day to day use; the inexcusable Veloce BB, which must have been dropped in there simply because they had one in stock and couldn't be arsed to wait for a Record just in case Kukusi used the delay to realise how badly he was getting shafted and pulled out of the deal; and really, Wellgo pedals on that build? Again, that looks like dumping stock rather than putting together a properly considered package.
And I could buy every one of those components for at least 20% less without getting out of my comfy chair at home.
A little goodwill would have gone along way, although with that frame at the top of the bill it would have taken a lot to recover. Classic frames always came with the seat bolt and headset already fitted, so there is definitely £68 on the bill which has absolutely no place being there; that's 4% of the total bill which is a complete rip off even if you accept their valuation of the frame. Then there is the stuff which should he should never have been sold; skeleton callipers which are three times the price of the non-skeleton ones, which are actually better for day to day use; the inexcusable Veloce BB, which must have been dropped in there simply because they had one in stock and couldn't be arsed to wait for a Record just in case Kukusi used the delay to realise how badly he was getting shafted and pulled out of the deal; and really, Wellgo pedals on that build? Again, that looks like dumping stock rather than putting together a properly considered package.