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  • Hello,

    I'm writing to enquire about the typical levels of discretion regarding allowing more than 2 bikes on a train during evening/off peak hours.

    I co-organise an informal fortnightly night ride, mostly occurring between March & October. We regularly use trains leaving Kings Cross, Liverpool St, Waterloo, and Victoria, usually on the first train after 7.30pm. Typically if there's no more than 15 of us signed up, we all board the same train, and try to ensure that there are no more than 2 of us in any doorway (once purpose-built bike spaces are filled up). If there are 15-25 signed up, we divide the group onto 2 trains.

    For the return journey, usually between 10pm and midnight, we've always boarded one train, and never had any negative impact on other passengers.

    I'm planning a new route from mystery destination, and we'd probably only do it 2 or 3 times between the months mentioned above.

    Do you think we'd be likely to be refused entry to the train at Euston in groups of this size, and if so, is discretion more likely to be granted after 8pm? Or is there a system where you prefer to be notified in advance in order to grant permission?

    Many thanks for your attention,
    Scarlett Parker


    **Dear Mr Parker,

    Thank you for your e-mail.

    As you aware, we allow 2 bikes per train, but more may be allowed on at the conductor's discretion. This will depend on how busy the train is as the rules are in place for Heatlh & Safety reasons.

    We would not expect trains outside the peak period from London Euston to
    mystery destination to be as busy, so a number of bikes may be let on the same train after 1900. Please speak to the conductor before boarding the train. The measures you already have in place to minimise disruption to other passengers should assure the conductor that you are aware of the Health & Safety issues.

    I hope this information proves useful and you enjoy your trip to* *mystery destination**.

    Yours sincerely,


    Customer Relations Advisor**

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