them: "we've looked at the CCTV footage and although we believe you are in the wrong we are willing to make a goodwill payment to you if you sign this indemnity form"
Trans: "Please accept this small amount of money and fuck off, since we're right up a gum tree if this goes to law."
Trans: "Please accept this small amount of money and fuck off, since we're right up a gum tree if this goes to law."
Get a solicitor and stick it to these twats.