You are reading a single comment by @scorch and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@scorch
Last Tuesday I PMed Mr. Stone in regards of a stem on one of the older threads. He replied later in the day, answering my question and specifying next posting day would be Friday (last Friday). I paid for the item on Thursday. I received my stem today, and guess what - I'm in Ukraine.
I've bought what seems like loads of stuff off of Hilary and all ever was fine. Once (once!) he forgot to include one of the items and after receiving my PM on that sent the item for free. Again, I'm in Ukraine, so it's international postage we're talking (90% of the forumengers won't even reply to my PM about possibility of international postage).
Mr. Stone even went as far as letting me know in advance (before posting general sale threads) about items I was interested in (which he obviously had to remember from my much earlier questions!)
I would recommend to everyone, who had a single bad experience with Hilary to try and do some more business with him. I'm sure you will join the ranks of hundreds of happy customers in no time.
Hilary, I hope it gets better for you and your partner soon!