After having spent a few years in retail (not any more!) I have to take issue with this.
A customer has the responsibilty to be a decent fucking human being and not be rude, arrogant or condescending, all of which people in retail face daily. Say hello, get off the fucking phone, don't talk down to me like this is the only job I've ever had or am likely to have and for fucks sake open your eyes and look around. Yes, you are paying for goods/and or services but it does not give you the right to circumvent normal polite behaviour.
+1
Of course,works both ways, though. Fucking telephone customer service reps. Argh! I spent my undergrad working customer service/sales over the phone. The shit people get away with here is mental - starting with having to pay to speak to.
+1
Of course,works both ways, though. Fucking telephone customer service reps. Argh! I spent my undergrad working customer service/sales over the phone. The shit people get away with here is mental - starting with having to pay to speak to.