Yes it is home contents, is that better? That relieves me somewhat.. until I'm hit with a bombshell that I'm not covered!
I'm not sure what it was reported as, the PCSO who reporte was absolutely hilarious. He didn't know where Camden Road was, and when I told him that I will check Brick Lane he thought it was groundbreaking that people sold stolen bikes there- he said
he'd put it on the system so other officers could see it, shocking!
It's worth checking the terms of the insurance before you bung your claim in. You've only got one shot at getting it accepted and if you miss something out, it could all be over before it's started.
When I had a bike nicked, the insurance company wanted details of the lock, proof that it was my lock, and the ins and outs of a gnat's arse re where it was locked up, how it was locked up, and so on, and so on. Fortunately I was a model victim with receipts, an Abus Granit, and all the rest of it, but I think if I hadn't have been, there'd have been a loss adjuster knocking on the door to negotiate a 'reasonable settlement'.
Not wanting to paint too pessimistic a picture, but it would be worth writing down exact times, who was there, which perpetrator used actual or threatened violence, and all the other minute detail, so when it comes to the cross-examination of your story, at least you'll be able to stay consistent. It would also be worth getting the claim form now, so you know what they'll be looking for. At the extreme end you can employ a loss adjuster on your side to make sure you don't get your claim rejected for an apparently innocent omission/admission.
It's worth checking the terms of the insurance before you bung your claim in. You've only got one shot at getting it accepted and if you miss something out, it could all be over before it's started.
When I had a bike nicked, the insurance company wanted details of the lock, proof that it was my lock, and the ins and outs of a gnat's arse re where it was locked up, how it was locked up, and so on, and so on. Fortunately I was a model victim with receipts, an Abus Granit, and all the rest of it, but I think if I hadn't have been, there'd have been a loss adjuster knocking on the door to negotiate a 'reasonable settlement'.
Not wanting to paint too pessimistic a picture, but it would be worth writing down exact times, who was there, which perpetrator used actual or threatened violence, and all the other minute detail, so when it comes to the cross-examination of your story, at least you'll be able to stay consistent. It would also be worth getting the claim form now, so you know what they'll be looking for. At the extreme end you can employ a loss adjuster on your side to make sure you don't get your claim rejected for an apparently innocent omission/admission.
Extreme sympathy and best luck.