• 4 weeks seems pretty excessive.

    I've had two frames shipped from the US, one was a MTB frame with USPS and took about 6 days including a w/e, and the other was my Bianchi with Fedex and it only took 3 days door to door, and I'm in OZ.

    Agree with andyp and check if you have a shipping/tracking number and try to trace it.

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